What Our Guests Are Saying

Charlesgate Suites was perfect for our weekend getaway in Boston. Keyless entry made getting in and out super easy. The suite was actually bigger than it seemed in the picture. It was cozy and clean. It has a comfortable bed and big bathroom with great water pressure in the shower. The host was incredibly responsive and helpful, but not overbearing or bothersome. The location was easy to find, right off Storrow Dr., which means we could park (parking available which was key) when we arrived and walk to anyplace we wanted. Big beautiful windows in the suite allowed us to take in the sites and sounds of the city during the small amount of time we spent in the suite. We would definitely stay here again.

Positive: Dejligt stort værelse og bad samt godt køkken.Rengøring i topkvalitet. God beliggenhed i hyggeligt område ved Boston Universitet. Tæt på metrostation. God kommunikation med udbyder. Negative: Lidt svært at finde da der står et andet navn på døren.

The room was newly updated, and it was an easy walk across Harvard Bridge to Cambridge. Great stay – thanks!

Very nice studio apartment in classic Back Bay building, short walk to Newbury Street and Kenmore T station.

This place was all-around excellent – great interior setup, super clean, terrific amenities, fantastic location, and outstanding communication and responsiveness by the hosts. I would stay here again!

Great location and space, especially compared to nearby hotel rooms. My daughter and I felt very safe and comfortable.

Clean and convenient. Would stay there again.

great place to stay. helpful guest service. responsive.

bien

Our stay was wonderful. Beautiful apartment in a great location. Owner was quick with responses. Would definitely recommend for your stay!

Positive: Very clean and charming; Nice central location Negative: Windows are thin making the road noise very load; you can listen to people‘s conversation on the street at normal volume; as a consequence of all this, I found it difficult to sleep

Positive: The room was lovely. Clean, modern, and more spacious than we expected. The murals in the hallway were beautiful but showed some wear. The woodwork on the stairways was amazing. Negative: The hallway outside the room could use some work. The carpet could be cleaner. Some wear on the walls could also be touched up.

Positive: Very clean and charming; Nice central location Negative: Windows are thin making the road noise very load; you can listen to people‘s conversation on the street at normal volume; as a consequence of all this, I found it difficult to sleep

Positive: Great location, spotless room, super comfy beds/pullout sofa/sheets! Easy check-in, friendly staff, exactly what we were looking for… Negative: It would have been helpful to have a sign on the door from the back stairwell indicating where to exit the stairwell to get to our room at the front of the house, but we figured it out 🙂

Very nice studio apartment in classic Back Bay building, short walk to Newbury Street and Kenmore T station.

The room was newly updated, and it was an easy walk across Harvard Bridge to Cambridge. Great stay – thanks!

Positive: Although the door says “B&B” there is no food provided here. The kitchen had enough equipment but poor quality Nespresso machine. The location was perfect for our purposes. The unit itself is lovely. Clean, elegant, sparsely furnished but adequate sleeping space for the five of us. Heated bathroom floor was a big plus. Two fireplaces but didn’t work. Negative: The entry procedure is extremely cumbersome. I did not receive the checking in form and access code 24 hours in advance as I was told to expect. There is no staff at the location and I had to make two phone calls from the lobby, with texting included , to learn which unit was ours and how to get in. Also had to upload a photo of my driver’s license, mid phone call, which I felt was excessive. The person I spoke to was courteous but the whole process was complicated and unpleasant. Some street noise is expected and was tolerable but people in the unit above were very noisy and seemed to be dragging furniture around (?) all night and till 4 AM.

Had a great stay here – all accommodations were fantastic.

Positive: The location was perfect! We walked most place, except for when we traveled into Boston. The unit was very clean and spacious and slept 4 people comfortably. (Beds were super comfy!) The little kitchenette was an added and convenient bonus. Both the unit and the bathroom were also very clean. We were in the lower level which I was also worried about, but it was actually rather nice! There were still windows for natural light. Negative: I do think the pre-communication about check-in could be a little more clear. I'm glad I had a contact (via text) for the management company, because after reading some reviews about "security issues" I started to panic a little about staying here. Alas, they put my mind at ease, and helped me understand how to check-in/use my code/unlock and unlock the unit's door (which if I'm being honest, the storage of the physical key could be a *little* more secure.) Just do your research with parking! The hotel offers a spot which I thought was pricey, until we had to park overnight at a garage (for $90!!!). On weekends, Boston street parking is free, and there were plenty of spots to be found!

The hosts were very responsive to all of my questions from the day of booking up until and through our stay! They messed up changing the lock code to my phone number so we were locked out when we showed up but they responded within 20 minutes to let us in with new codes. Very clean, quiet and nice place to stay. Parking optional for a fee.

A spacious and pleasant large studio apartment, set up just perfectly for our stay. The gas fireplace was a nice touch. The large windows were nice to sit by and look at the Charles River, although sometimes the roadway can be distracting. The kitchen is clean and we were able to make breakfast each day comfortably using the induction stove.

Clean and convenient. Would stay there again.